Wells Fargo Bank in 14011 Saint Germain Drive

Customer Reviews about Wells Fargo Bank:

• ★ ☆ ☆ ☆ ☆
  Worst customer service I have ever experienced with a bank. Had to come from out of town to help my elderly grandmother sort out some transfers which the bank manager repeatedly told her she couldn't make. She tried three times, brought every sort of document under the sun, waited hours and did whatever they told her to - no use. I literally had to print out a hard copy of her account policy, highlight the portion which said she could do exactly what she had been trying to do, and force the manager to read it. His excuse? "That must be a new policy. I've never seen it before." ...My grandmother is 85 and has banked with you her entire life. I don't think she's made a change to her bank plans since the Soviets were our greatest fear. But thank you, sir, for being awful to an innocent old woman. Now my grandmother has to take the bus four more stops to the other branch, just to avoid you and your foolishness.
  By Michael Rangel, July 11, 2017
• ★ ★ ☆ ☆ ☆
  I needed a document notarized. Hung out for about 10 minutes before anyone even acknowledged me. About ten minutes later they told me that I was next in line, but that it could be a while. I left and went around the corner to the UPS store, where I got the document notarized and was in and out in less than 5 minutes. Time is money.
  By Mark Sheffield, December 16, 2016

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About Wells Fargo Bank in Centreville